lodivip FAQ

lodivip is open to Filipino residents who are at least 21 years of age, in accordance with Philippine gambling laws and PAGCOR regulations. You must provide a valid government-issued ID during the KYC verification process. Players from jurisdictions where online gambling is prohibited are not permitted to register. By creating a lodivip account, you confirm that you meet the age and eligibility requirements.

Visit the lodivip Login page and click the registration option. You will need to provide:

• A valid email address
• A strong password
• Your full name as it appears on your government ID
• Your date of birth (must be 21+)
• Your Philippine mobile number

After submitting your details, you will receive a verification email. Click the link to activate your account. Full access to real-money games requires completing KYC verification.

lodivip requires identity verification in compliance with PAGCOR anti-money laundering (AML) requirements. Accepted Philippine government-issued IDs include:

• Philippine Passport
• SSS / GSIS ID
• PhilHealth ID
• Driver's License
• Unified Multi-Purpose ID (UMID)
• Voter's ID / National ID (PhilSys)

You may also be asked to provide proof of address (utility bill or bank statement dated within the last 3 months). KYC verification is typically completed within 24–48 hours.

No. Each player is permitted to hold only one lodivip account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any balances or bonuses. If you have forgotten your login details, use the password reset function on the lodivip Login page rather than creating a new account.

Go to the lodivip Login page and click "Forgot Password." Enter the email address associated with your account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam folder or contact our 24/7 live chat support team for assistance.

lodivip supports the following payment methods for Filipino players:

• GCash — instant deposits and withdrawals
• PayMaya / Maya — instant e-wallet transfers
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (₱). lodivip does not accept credit card deposits for gambling transactions, in compliance with Philippine regulations.

GCash and Maya deposits are credited to your lodivip account instantly in most cases. Bank transfers may take 1–3 business hours depending on your bank's processing times. If your deposit has not appeared after 30 minutes (for e-wallets) or 4 hours (for bank transfers), please contact our support team with your transaction reference number and we will investigate promptly.

To withdraw from lodivip, go to the Wallet section of your account and select "Withdraw." Choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit. You must complete KYC verification before your first withdrawal can be processed.

The minimum withdrawal amount at lodivip is ₱100. Maximum withdrawal limits vary by payment method and account verification level. Standard verified accounts can withdraw up to ₱50,000 per day via GCash or Maya, and up to ₱100,000 per day via bank transfer. Higher limits may be available for VIP players — contact support for details.

GCash and Maya withdrawals are typically processed within 15–60 minutes after approval. Bank transfers are processed within 1–3 business days. All withdrawals are subject to a security review, which may occasionally extend processing times. lodivip aims to process all withdrawal requests within 24 hours of submission.

lodivip offers a wide range of online casino games for Filipino players, including:

• Slot Games — hundreds of video slots from top providers, with themes ranging from Filipino culture to classic fruit machines
• Live Casino — live dealer baccarat, roulette, blackjack, and more, streamed in real time
• Bingo — online bingo rooms with multiple card options and jackpot prizes
• Dino Hunter — an exciting arcade-style shooting game exclusive to lodivip

New games are added regularly. Check the lodivip Casino page for the latest additions.

Yes. All games on the lodivip platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our slot and table games are sourced from licensed game providers whose RNG systems are independently audited. Live casino games are streamed from certified studios with professional dealers. lodivip operates under PAGCOR regulation, which requires ongoing compliance with fairness standards.

Minimum bets vary by game type. Most slot games start from as low as ₱ 1 per spin. Live casino tables typically start from ₱10–₱50 per hand or round. Bingo cards start from ₱5. Dino Hunter has flexible bet sizes to suit all budgets. Maximum bet limits also apply per game — check the individual game info panel for exact limits.

Absolutely. lodivip is fully optimized for mobile browsers on both Android and iOS devices. You can access all games, manage your wallet, and contact support directly from your smartphone or tablet — no app download required. Just open your mobile browser, go to lodivip.one, and log in to your account. The mobile experience is smooth and fast, even on standard Philippine mobile data connections.

New lodivip players are eligible for a welcome bonus on their first deposit. The exact bonus amount and terms are displayed on the promotions section of the platform after you register. All bonuses come with wagering requirements that must be met before winnings can be withdrawn. Read the full bonus terms carefully before claiming any offer.

A wagering requirement (also called a playthrough requirement) means you must wager a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a 20x wagering requirement on a ₱500 bonus means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward wagering requirements — slots typically contribute 100%, while live table games may contribute less.

Most lodivip bonuses are credited automatically when you make a qualifying deposit. Some promotions require you to enter a promo code during the deposit process. Check the specific promotion details on the platform for instructions. If a bonus has not been credited within 30 minutes of a qualifying deposit, contact our live chat support team with your deposit reference number.

lodivip uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial information is never stored in plain text. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and maintain strict internal data access controls. For full details, see our Privacy Policy.

Yes. lodivip strongly recommends enabling two-factor authentication (2FA) on your account for an extra layer of security. Once enabled, you will need to enter a one-time code sent to your registered mobile number each time you log in from a new device. You can enable 2FA from your account security settings after logging in.

If you suspect that someone has accessed your lodivip account without your permission, take these steps immediately:

• Change your password right away via the lodivip Login page
• Enable 2FA if it is not already active
• Contact our 24/7 live chat support team to report the incident and request a temporary account freeze
• Review your recent transaction history in the Wallet section for any unauthorized activity

Our security team will investigate and respond within 24 hours.

Log in to your lodivip account and go to Account Settings, then select the "Responsible Gaming" tab. From there you can set daily, weekly, or monthly deposit limits and loss limits. Limits take effect immediately when lowered. Increases to existing limits require a 7-day cooling-off period before they take effect, giving you time to reconsider. For more details, visit our Responsible Gaming page.

You can request a self-exclusion from the Responsible Gaming section of your account settings, or by contacting our live chat support team directly. Self-exclusion options range from 1 week to permanent exclusion. Once active, your account will be suspended and you will not be able to log in, deposit, or receive promotional communications for the duration of the exclusion. Self-exclusions cannot be reversed during the chosen period. "Gambling is addictive. Know when to stop."

lodivip operates under the regulatory framework of PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for licensing and regulating online gambling in the Philippines. We comply with all PAGCOR requirements including responsible gaming standards, AML policies, and player protection measures. Only players aged 21 and above are permitted to play on the lodivip platform.